Guide
Why Every Local Business Needs a Chatbot in 2026
The way customers reach out has changed. They message, they expect a reply in seconds, and they move on if they don't get one.
- Over half of enquiries now come outside of business hours
- Most people won't wait more than a few minutes for a reply
- The first business to respond usually wins the job
A chatbot means you're always the first to reply — automatically.
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